Privacy Policy

Last updated: January 29, 2024

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service, and it tells You about Your privacy rights and how the law protects You under UK data protection legislation, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with the initial letter capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or in the plural.

Definitions

For the purposes of this Privacy Policy:

  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under UK GDPR, You can be referred to as the Data Subject or the User.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Speciality Drinks Ltd, Elixir House, Whitby Avenue, Park Royal, London, NW10 7SF.
    For the purpose of the UK GDPR, the Company is the Data Controller.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
  • Account means a unique account created for You to access our Service or parts of our Service.
  • Website refers to Speciality Drinks Ltd, accessible from https://specialitydrinks.com/
  • Service refers to the Website.
  • Country refers to the United Kingdom.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analysing how the Service is used. For the purpose of the UK GDPR, Service Providers are considered Data Processors.
  • Third-party Social Media Service refers to any website or social network through which a User can log in or create an account to use the Service.
  • Personal Data is any information that relates to an identified or identifiable individual. For the purposes of the UK GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity.
  • Cookies are small files that are placed on Your computer, mobile device, or any other device by a website. They contain details of Your browsing history on that website among other uses.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Data Controller, for the purposes of the UK GDPR, refers to the Company as the legal person which alone, or jointly with others, determines the purposes and means of the processing of Personal Data.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Bank account information in order to pay for products and/or services within the Service
  • Usage Data

When You pay for a product and/or a service via bank transfer, We may ask You to provide additional information to facilitate this transaction and verify Your identity. Such information may include, without limitation:

  • Date of birth
  • Passport or National ID card
  • Bank card statement
  • Other information linking You to an address

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your device’s IP address, browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service by or through a mobile device, We may collect information automatically, including, but not limited to, the type of mobile device You use, the unique ID of Your mobile device, its IP address, its operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.

We may also collect information that Your browser sends whenever You visit Our Service or when You access Our Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Tracking technologies used may include beacons, tags, and scripts to collect and track information to improve and analyse Our Service.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies
    • Type: Session Cookies
    • Administered by: Us
    • Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features.
  • Cookies Policy / Notice Acceptance Cookies
    • Type: Persistent Cookies
    • Administered by: Us
    • Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies
    • Type: Persistent Cookies
    • Administered by: Us
    • Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering Your login details or language preference.
  • Tracking and Performance Cookies
    • Type: Persistent Cookies
    • Administered by: Third-Parties
    • Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website.

For more information about the Cookies We use and Your choices regarding Cookies, please visit Our Cookies Policy.

Use of Your Personal Data

We may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of Our Service.
  • To manage Your Account: to manage Your registration as a user of the Service.
  • For the performance of a contract: for the development, compliance, and undertaking of a purchase contract for products, items, or services You have purchased, or any other contract with Us through the Service.
  • To contact You: by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to functionalities, products, or contracted services (including security updates).
  • To provide You with news and offers: regarding goods, services, and events which We offer that are similar to those You have already purchased or enquired about, unless You opt out of such information.
  • To manage Your requests: to attend to and manage Your requests to Us.

Sharing Your Personal Information

We may share Your personal information in the following situations:

  • With Service Providers: to monitor and analyse the use of Our Service, to contact You, or for payment processing.
  • For business transfers: in connection with or during negotiations of any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business.
  • With Affiliates: We require those Affiliates to honour this Privacy Policy.
  • With business partners: to offer You certain products, services, or promotions.
  • With other users: when You share personal information publicly or interact via a Third-party Social Media Service.

Retention of Your Personal Data

We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with Our legal obligations, resolve disputes, and enforce Our legal agreements and policies. Usage Data is generally retained for a shorter period, unless used to strengthen security, improve Our Service functionality, or if We are legally obligated to retain it for longer.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at the Company’s operating offices and in any other locations where involved parties are based. This means Your data may be transferred to computers outside Your jurisdiction, where data protection laws may differ from those in Your area.

We will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy. No transfer of Your Personal Data will take place to an organisation or a country unless there are adequate controls in place, including the security of Your data and other personal information.

Disclosure of Your Personal Data

  • Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
  • Law enforcement: Under certain circumstances, We may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.
  • Other legal requirements: We may disclose Your Personal Data if such action is necessary to:
    • Comply with a legal obligation.
    • Protect and defend the rights or property of the Company.
    • Prevent or investigate possible wrongdoing in connection with the Service.
    • Protect the personal safety of Users or the public.
    • Protect against legal liability.

Security of Your Personal Data

We take reasonable security measures to protect Your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

Service Providers have access to Your Personal Data only to perform tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of Our Service, such as Google Analytics. For more information on Google’s privacy practices, please visit: https://policies.google.com/privacy?hl=en

Email Marketing

We may use Your Personal Data for marketing or promotional materials. You can opt out of receiving these communications by following the unsubscribe link in the emails We send or by contacting Us.

Payments

We may use third-party payment processors (e.g., WorldPay) to handle online payments. We will not store or collect Your payment card details; such information is handled directly by these processors in accordance with their Privacy Policies.

GDPR and UK GDPR Privacy

Legal Basis for Processing Personal Data

We may process Personal Data under one or more of the following conditions:

  • Consent: You have given consent for one or more specific purposes.
  • Performance of a contract: Provision of Personal Data is necessary for performing an agreement with You.
  • Legal obligations: Processing is necessary for compliance with a legal obligation.
  • Vital interests: Processing is necessary to protect Your vital interests or those of another person.
  • Public interests: Processing is carried out in the public interest or in the exercise of official authority vested in the Company.
  • Legitimate interests: Processing is necessary for the legitimate interests pursued by the Company, except where such interests are overridden by Your fundamental rights and freedoms.

We are happy to clarify which specific legal basis applies to any particular processing of Your Personal Data.

Your Rights Under UK GDPR (and EU GDPR if applicable)

We respect the confidentiality of Your Personal Data and guarantee that You can exercise Your rights:

  • Request access to Your Personal Data: You can request copies of the Personal Data We hold about You.
  • Request correction: You can ask Us to correct inaccurate or incomplete Personal Data.
  • Object to processing: You can object to Our processing of Your Personal Data where We rely on legitimate interests as the legal basis.
  • Request erasure: You can ask Us to delete or remove Your Personal Data when there is no lawful basis for Us to continue processing it.
  • Request the transfer of Your Personal Data: We will provide Your Personal Data in a structured, commonly used, machine-readable format.
  • Withdraw consent: You can withdraw Your consent at any time if We are processing Your Personal Data based on Your consent.


Exercising Your Data Protection Rights

If You wish to exercise any of these rights, please contact Us via the details provided in the Contact Us section. We may ask You to verify Your identity before responding to such requests. We will respond as soon as reasonably practicable.

You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO). For more information, please visit:
https://ico.org.uk/make-a-complaint/

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect Personal Data from anyone under 18. If You become aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under 18 without verification of parental consent, We will take steps to remove that information.

Links to Other Websites

Our Service may contain links to other websites not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top. We may also let You know via email or a prominent notice on Our Service prior to the changes becoming effective. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of Your data protection rights, You can contact Us:

By email: [email protected]
By visiting this page on our website: https://specialitydrinks.com/contact/
By phone: +44 (0)20 8838 9444

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